Community policies

How our community guidelines work together

The SailPoint Community operates under three complementary policy documents designed to maintain quality, foster collaboration, and ensure professional conduct. All community members must follow the AI Usage Policy and Community Code of Conduct, which establish baseline standards for content quality, respectful behavior, and responsible use of AI tools. The AI Usage Policy specifically requires disclosure, validation, and value-add when using AI assistance, while the Community Code of Conduct outlines expectations for professional interaction, quality posting standards, and consequences for violations.

Ambassadors and Expert Ambassadors are held to additional standards outlined in the Ambassador Code of Conduct, which supplements both the community-wide policies and the legally binding Ambassador Program Agreement. As community leaders with access to confidential information, early product releases, and enhanced privileges, Ambassadors must exemplify the highest standards of conduct, protect SailPoint's confidential information, follow brand guidelines, and serve as role models for the broader community. These tiered policies work together to create a professional, trustworthy environment where everyone can learn and contribute while ensuring those with elevated status and access uphold correspondingly higher responsibilities.